Friday, November 02, 2007

Scheduled Service Announcement

At VertexHost we continually strive to bring you quality service. As part of this commitment we must occasionally make upgrades to our network which can cause slight periods of downtime or slower service.

On Saturday, November 3rd at approximately 11:30pm (pst) until Sunday, November 4th at approximately 2:00am (pst) we will be working on upgrades to our backup network infrastructure. Though this work will mostly have very little effect on our normal operations we will be required to momentarily power up and power down a few of the servers. No individual server will need to be offline for more then 5 minutes.

During this same time slot we will also start migrating some of our dedicated server customers back-up services to our newest and most powerful backup server running the Righteous Backup Software. We will then continue to migrate some customers to this server over the next week. Our procedure will not cause any backups to be missed and if your server will be involved in this procedure we will contact you directly 2 days or more prior to any such migrations.

If you have any questions at all please feel free to submit a support ticket via our support site at http://www.vertexhost.com/support

Posted by Leigh-Ann on 11/02 at 04:07 AM
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